1. Information We Collect

We may collect information you provide directly to us, information collected automatically when you use our website, and information related to business communication.

Information you provide to us

• Your name, company name, job title, email address, phone number, country, or shipping region.
• Inquiry details you submit through contact forms, quotation requests, OEM/ODM discussions, or support requests.
• Project-related information you voluntarily share, such as product requirements, battery specifications, application scenarios, or procurement needs.
• Any files, messages, or business details you send to us by email or through our website.

Information collected automatically

• Your IP address, browser type, device type, referring pages, visit time, and pages viewed.
• Basic website usage data that helps us understand traffic, page performance, and user interaction trends.
• Cookie-related information where cookies or similar tools are used on the site.

2. How We Use Information

We use your information to operate our website, respond to your requests, and support normal business communication with you.

• To reply to inquiries, quotation requests, sampling requests, and product-related questions.
• To understand your battery, charger, or custom pack requirements and provide relevant solutions.
• To communicate with you about products, lead times, order support, documentation, or service follow-up.
• To improve our website structure, content quality, and user experience.
• To maintain website security, prevent misuse, and detect abnormal activity.
• To comply with legal obligations, resolve disputes, or protect our business interests where reasonably necessary.

Where permitted by law, we may also use your contact details to send product updates, service information, or other business-related communications that may be relevant to your inquiry or relationship with Gmcell. You may ask us to stop such communication at any time.

3. Cookies and Similar Tools

Our website may use cookies or similar technologies to improve usability, remember preferences, measure traffic, and better understand how visitors interact with our pages.

• Some cookies help core website functions work properly.
• Some cookies help us review page performance and improve content or navigation.
• Some third-party tools, if used on the site, may also place cookies according to their own service rules.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website functions or form experiences.

4. When We Share Information

We do not sell your personal information. We only share information when it is reasonably necessary for business operation, website support, or legal compliance.

• With trusted service providers who help us operate the website, manage communication, host systems, or process business requests.
• With logistics, compliance, technical, or operational partners when necessary to support your request or fulfill a legitimate business purpose.
• When required by law, regulation, court order, or legal process.
• When disclosure is reasonably necessary to protect our rights, safety, property, website security, or users.
• As part of a business transition such as a merger, acquisition, reorganization, or asset transfer, where permitted by law.

5. Data Retention

We keep information only for as long as reasonably necessary for the purposes described in this policy, including communication history, quotation support, customer service, internal recordkeeping, legal compliance, and dispute resolution.

The actual retention period may vary depending on the type of request, the business relationship involved, and any legal or operational obligations that apply.

6. Data Security

We take reasonable administrative, technical, and organizational measures to help protect the information we hold from unauthorized access, misuse, loss, alteration, or disclosure.

• Website hosting, access controls, and internal handling procedures may be used to reduce risk.
• Business information is only accessed by people or service providers who need it for legitimate work purposes.
• We review practical safeguards as part of normal website and business management.

However, no method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices and Rights

Depending on your location and applicable law, you may have rights regarding the personal information we hold about you.

• You may request access to certain personal information we hold about you.
• You may ask us to correct inaccurate or incomplete information.
• You may ask us to delete information where deletion is appropriate and legally permitted.
• You may object to or limit certain types of processing in some situations.
• You may opt out of non-essential business communications from us.

To make a privacy-related request, please contact us using the details at the end of this policy. We may need to verify your identity before responding.

8. Third-Party Links

Our website may contain links to third-party websites, tools, platforms, or services. Once you leave our website, we are not responsible for the privacy practices, content, or policies of those third parties.

We encourage you to review the privacy policies of any third-party websites you visit before providing your information.

9. International Use

Gmcell serves business customers and website visitors from different countries and regions. Your information may be processed, stored, or accessed in locations where we or our service providers operate.

By using our website or contacting us, you understand that your information may be transferred across borders where permitted by law and handled in accordance with this policy.

10. Children’s Privacy

Our website and business services are intended for business users, buyers, distributors, and professional visitors. We do not knowingly collect personal information from children through this website.

If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our website, services, business operations, or legal requirements.

When we make updates, we will revise the “Last Updated” date shown on this page. Your continued use of the website after an update means you acknowledge the revised policy.

12. Contact Us

If you have questions about this Privacy Policy, want to update your information, or would like to submit a privacy-related request, please contact us: